What circumstances might prevent a message from being delivered to me?
- If your contact information has changed and you have not registered your new information.
- If you only a landline at your residence, the power is out and you did not register an alternate phone number.
- If your line is busy for an extended time and your calls do not forward to voicemail or an answering machine.
If you have a privacy manager on your main phone and you did not register an alternate phone number.The Office of Emergency Management will receive a report of undelivered calls and can instruct the CodeRED system to begin another round of calls to busy numbers. It is best to have an alternate phone number in the calling database for these situations.